Maintenance
Support
One of the things that’s often difficult for businesses to manage on their own is hardware and software.
But that’s why you’re in business to do what you do and why you delegate tasks like infrastructure management to trusted experts like Convergine. The equipment your website, web or mobile applications run on requires careful oversight and hand-holding to ensure it runs as efficiently as possible. Convergine does more than just watch over your server though.
| Services Include |
Basic
$799/Month |
Pro
$1,199/Month |
| 24/7/365 Server Monitoring | Included | Included |
| Server Security Patching | Included | Included |
| Disaster Recovery (from backup) | Ad-hoc, $150 per hour. | Included |
| Firewall (WAF) | Included | |
| Customizable WAF policies (OWASP 3.0) | Included | |
| DDoS protection | Included | Included |
| Nightly Offsite backups with 30 days rollback. Files and Database. | Included | Included |
| Nightly Cloud backups with 30 days rollback. Files and Database. | Included | Included |
| Knowledge Transfer | Included | |
| Customer Support | Ticketing System | Personal Manager |
| Incident response through email / tickets / calls during business hours (M-F, 9am - 6pm) *** | From 2 hrs. during business hours, depending on severity level. | From 30 min. during business hours, depending on severity level. |
| Incident response through email / tickets / calls outside of business hours and holidays | Ad-hoc only, $250 per hour. Subject to availability. | From 2 hrs, depending on severity level. |
| Get Started | Get Started |
How we cover your business
Saas / Application
Infrastructure
Preventing problems before they happen
allows your users to continue having a seamless experience interacting with your company’s online infrastructure whether it’s a website, internal business applications, e-commerce, customer portals or emails. Managed IT means you don’t have to know everything about IT.
IT should not distract you from focusing on your business and your core strength. You just need to know it works and there is a trusted partner behind who you can rely on.
As a continuation of your team, we watch your back from a technology perspective proactively monitor and maintain your infrastructure.
Ready to get started?
